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Web Services Emailer FAQ

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  • Improving video quality on Email+ Wizard tutorial


    Are you having issues with the email+ wizard video tutorial linked above?  Are you seeing two mouses, delayed clicking, or any other rendering problems making it hard to keep track of what's happening on the screen?  If so, you may be experiencing issues with Windows Media Player's pre-configured options.

    To solve the problem, try the following steps:

    1. On the black bar underneath the video, right click your mouse anywhere you see the red line on the image below.

    2. A context menu should appear;  click on More Options.

    3. Once a new menu pops up with tabs, click the Performance tab.

    4. Uncheck the setting Turn on DirectX Video Acceleration for WMV files.