UC Insights from in CITES

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  • Lync: phone carrier issues affecting calls

    Due to network issues with our phone carrier, some inbound and outbound calls between Lync and outside numbers are experiencing no audio or unusable audio. Our phone carrier has identified the issue as a fiber cut in Midwest affecting multiple states and other phone carriers as well, such as AT&T. Check Twitter @citesUC for updates

malicks@illinois.edu Oct 25, 2012 10:31 am quote

Our phone carrier has confirmed that all telephony issues related to fiber cuts should be resolved as of 5pm yesterday, Wednesday 10/24/2012. If you are still experiencing issues, please provide call examples - called number, calling number, date and time - to CITES Help Desk consult@illinois.edu or 217-244-7000