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About 45% of people in the U.S. have chronic conditions requiring ongoing care management. There is substantial agreement that the current primary care paradigm is not designed to deliver care for chronic illnesses, where providers must proactively engage patients in an ongoing cycle of planning, implementation, monitoring, and updating. In current practice, managing this care cycle is labor intensive, and, in fact, impossible for even moderate clinic panel sizes. Since 2005, Dr. Lawley and his collaborators have been developing clinical scheduling methods to provide better patient access and increased provider utilization, while controlling patient waiting time and staff overtime. This talk will provide an overview of his team’s on-going efforts to extend and apply their outpatient appointment scheduling and risk modeling research to support and enable the proactive delivery of chronic care to large populations of patients.
Mark Lawley is Professor of Biomedical Engineering in the Weldon School of Biomedical Engineering at Purdue University. Before joining Biomedical Engineering in 2007, he served nine years as Assistant and Associate Professor of Industrial Engineering, also at Purdue, two years as Assistant Professor of Industrial Engineering at the University of Alabama, and he has held engineering positions with Westinghouse Electric Corporation, Emerson Electric Company, and the Bevill Center for Advanced Manufacturing Technology. As a researcher in academics, he has authored over 100 technical papers including book chapters, conference papers, and refereed journal articles, and has won four best paper awards for his work in systems optimization and control. He received the PhD in Mechanical Engineering from the University of Illinois at Urbana Champaign in 1995.